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Short for Quality of Service, a networking term that specifies a guaranteed throughput level. One of the biggest advantages of ATM over competing technologies such as Frame Relay and Fast Ethernet, is that it supports QoS levels. This allows ATM providers to guarantee to their customers that end-to-end latency will not exceed a specified level.
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 Do You Hear What I Hear?—Part I: Defining Quality of Service
This tutorial begins a series of discussions on a topic that is relevant to either architecture: the quality of service provided for that VoIP connection.
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